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terms and conditions...

table of contents

Recitals

Page 1

Section 1.1 -  Services

Page 1

Section 1.2 - Term

Page 1

Section 1.3 - Prohibited Uses of the Services

Page 1

Section 1.4 - Policy Changes -

Page 1

Section 2.1 - Monthly and Call Duration Charges

Page 2

Section 2.2 - Additional Charges

Page 2

Section 2.3 - Deposit

Page 2

Section 2.4 - Amendments

Page 2

Section 3 - Disputed Invoices

Page 2

Section 4 - Fraudulent Use of Services

Page 2

Section 5 - Termination of Services

Page 2

Section 5.1 - Non-payment

Page 2

Section 5.2 - Other Causes

Page 2

Section 5.3 - Bankruptcy

Page 3

Section 5.4 - Minimum Monthly Commitments (MMC)

Page 3

Section 5.4 - Termination Charges

Page 3

Section 5.5 - Rights and Obligations

Page 3

Section 5.6 - DID Numbers After Termination

Page 3

Section 6 - Customer Obligations and Responsibilities

Page 3

Section 6.1 - Compliance with Law

Page 3

Section 6.2 - Minimum Monthly Commitments (MMC) Compliance

Page 3

Section 7 - Network Maintenance

Page 3

Section 8 - Technical Support Services & Comwave Web Portal

Page 3

Section 8.1 - Web Portal

Page 4

Section 8.2 - Service Tickets 

Page 4

Section 9 - Use of Names and Marks 

Page 4

Section 10 - Liability

Page 4

Section 11 - Disclaimer of Warranties

Page 4

Section 12 - Notice

Page 4

Section 13 - Indemnification

Page 5

Section 14 - General Provisions

Page 5

Section 14.1 - Relationship of Parties

Page 5

Section 14.2 - Additional Products 

Page 5

Section 14.3 - Force Majeure

Page 5

Section 14.4 - Waivers

Page 5

Section 14.5 - Successors and Assigns

Page 5

Section 14.6 - Attorney’s Fees

Page 5

Section 14.7 - Entire and Sole Agreement

Page 6

Section 14.8 - Governing Law

Page 6

Section 14.9 - Rights Cumulative

Page 6

Section 14.10 - Captions 

Page 6

Section 14.11 - Legal Holidays

Page 6

Section 14.12 - Counterparts

Page 6

Section 14.13 - Parties

Page 6

Section 14.14 - Severability Provisions

Page 6

Section 14.15 - Interpretation

Page 6

Section 14.16 - Authority

Page 6

Schedule A - Products and Pricing

Page 8

Schedule B – Voice Termination Services

Page 9

Schedule C – Monthly Minimum Commitments

Page 10